toot is a leading brand specializing in the sale of high-quality electronic devices online. We are dedicated to bringing the latest and best tech products to customers across Egypt. Our wide range of electronics includes mobile phones, monitors, computers, headphones, and other state-of-the-art devices that meet modern technological standards.
99%
of our customers are satisfied with the durability and performance of toot products.
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98%
trust toot for its fast delivery and excellent customer service.
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96%
of customers recommend toot for its unbeatable value and top-notch technology.
Frequently Asked Questions
What is the return period for products purchased from toot?
You can return products within 14 days of delivery, provided they are unused, in their original condition, and include all accessories, manuals, and packaging.
What should I do if I receive a defective or incorrect product?
If you receive a defective or incorrect item, contact our customer support team immediately at operation@toot-online.com or 01032722272. Provide your order details and a photo of the issue. We will arrange for a replacement or refund, including covering the return shipping costs.
Can I get a refund for my returned product?
Yes, once the returned product is inspected and approved, refunds will be processed as follows:
For online payments, the refund will be credited to your original payment method within 7-14 business days.
For cash on delivery (COD) orders, refunds will be issued via bank transfer or store credit.
Are there any items that cannot be returned?
Yes, the following items cannot be returned:
Products sold under clearance or final sale promotions (unless defective).
Personal-use items like earphones and chargers if the packaging is opened.
Damaged items due to misuse or improper handling.
Who pays for the shipping costs when returning a product?
Customers are responsible for return shipping costs unless:
The product is defective.
An incorrect product was delivered. In these cases, toot will cover the return shipping fees.
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